Emergency Shelters

Everyone deserves to feel safe. After traumatic experiences, many people don’t feel comfortable staying in their own homes or even with friends and family. SAFE offers two emergency shelters where victims of child abuse, domestic violence, and sexual assault can rest their head for just a night or find safety for much, much longer.

Austin Children’s Shelter

Young people who have experienced trauma deserve to feel safe, listened to and protected. Austin Children’s Shelter staff are trained in the protocols of trauma-informed care, to ensure a consistent and supportive approach to working with youth in crisis.

How to get help from Austin Children’s Shelter

Report child abuse to the Department of Family and Protective Services by calling the 24/7 Child Protective Services Hotline: 1-800-252-5400 or report online.

Kelly White Emergency Shelter at SafePlace

Home to hundreds of people each year who are fleeing family violence, the Shelter staff work to make sure victims of domestic violence and sexual assault are safe from the abuser, have their basic needs met and have assistance in developing a plan to leave shelter safely.

How to get help from the Kelly White Emergency Shelter at SafePlace

To access shelter, call our 24-hour SAFEline Hotline at 512.267.SAFE (7233). Our Hotline advocates are trained to assess the level of danger for everyone who calls for shelter and to find safe solutions. For those not ready for the step of seeking shelter, advocates can help build a safety plan and give advice and information about other programs that may be available. If you prefer communicating digitally or feel you can’t safely talk on the phone, please contact our SAFEline Chat service. SAFEline Hotline and Chat advocates are fluent in Spanish and English.

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