The decision to reach out is the first step in seeking help with sexual or domestic violence, child abuse, human trafficking, or parenting support.
The SAFEline Hotline is available 24/7 at 512.267.SAFE (7233). SAFEline Chat is currently available from 12:30 p.m. to midnight Monday through Friday and 10 a.m. to 8 p.m. Saturday and Sunday. The online chat service can be accessed by clicking this link.
Through the SAFEline Hotline and Chat, we can:
- Assist you in determining if you or someone you love is being abused verbally, emotionally, or physically
- Help you build a safety plan so you can find ways to be safe and be prepared to leave when the time is right
- Find emergency shelter, whether it is with us or another partner
- Give you access to counseling, so you can begin to heal from the trauma of rape, sexual abuse, domestic violence, child abuse, or human trafficking
SAFEline Hotline crisis intervention specialists are staff and volunteers trained to handle calls from survivors, families, and allies who need support with sexual abuse, domestic violence, child abuse, and human trafficking.
If you are in a safe space to make a phone call, the free, confidential hotline can be reached at 512.267.SAFE (7233).
The SAFEline Hotline features a relay/VRS for the Deaf community, Spanish-speaking advocates, and can use interpretation services to respond to callers who speak other languages.
You can call the hotline 24 hours a day, seven days a week.
For those who are either unable to safely talk on the phone or who prefer to communicate digitally, SAFE now offers a free chat service.
Chat is available online from 12:30 p.m. to midnight Monday through Friday and from 10 a.m. to 8 p.m. Saturday and Sunday.
Chat line advocates are trained to communicate in Spanish and English.
The chat line is for anyone affected by domestic violence, sexual assault, child abuse, human trafficking, or those in need of parenting support.
Additionally, SAFE hopes the chat line will help reach youth, who do not frequently contact the hotline.