Our doors stay open.

When we say that our doors are open during the COVID-19 pandemic, we mean it: Our housing programs, including our Children’s Shelter, our Family Shelter, Foster and Adopt in Austin, Supportive Housing and Rapid Re-Housing are open. Our Eloise House sexual assault clinic remains open. Planet SAFE, our supervised visitation and exchange center, continues to provide safe exchanges. Many of our services – CARES for sex trafficking survivors, Strong Start for parents, Expect Respect for teens, and more – continue to work with clients in modified ways, as well as developing effective and creative ways to address prevention during this time of isolation, fear and heightened vulnerability.

When possible, our program and administrative teams are working remotely. Support services are being provided remotely by our legal services, counseling, peer support, resource advocacy programs to survivors of abuse. SAFE’s education and prevention teams are identifying innovative means by which to work with students, parents, schools and community groups to teach healthy relationships, consent, and respectful workplaces.

And, perhaps most importantly, our hotline (or SAFEline) will remain open and fully staffed. We know that home is not a safe place for everyone, and that violence can increase in times of stress and isolation. It is our goal to ensure that everyone that needs us can call the SAFEline and find the support they need. We think of the SAFEline as our front door – and our door is open.

To access the programs mentioned above, or if you think that you or someone you know may be a survivor of violence of abuse, please contact our SAFEline by phone at 512.267.SAFE (7233), text at 737.888.SAFE (7233), or chat at safeaustin.org/chat.

For now, we are extremely limiting volunteers and postponing all events and tours. If you have questions about your volunteer schedule or upcoming event, please contact your SAFE staff representative.

Out of an abundance of caution, these closures and modified operations will remain in effect until further notice and other programs may be limited or cancelled to help keep clients, staff, volunteers and supporters safe in response to the Novel Coronavirus (COVID-19).

We encourage you to check back to this page for regular updates.

Again, if you need our assistance or believe you are the survivor of violence or abuse, please contact our SAFEline by contacting us by phone at 512.267.SAFE (7233), text at 737.888.SAFE (7233), or chat at safeaustin.org/chat.

If you would like to help SAFE during this time, you can click HERE to donate and HERE for offsite volunteer opportunities.

Here is a list of resources for parents during the COVID-19 Shelter-In-Place period. 

FABRIC MASKS: Our staff and clients are incredibly grateful for donated fabric masks!!

Due to the COVID-19 crisis, SAFE staff and clients would appreciate anyone that can donate extra fabric masks. While under normal circumstances fabric masks are not recommended for clinical use, CDC guidelines and emerging research shows that fabric masks may help prevent community spread of the virus. Any donated cloth masks will be made available to: (1) Staff still doing face-to-face work on campus, for example at our shelter, and (2) Clients who want or need masks for necessary activities out in the public. (At this time, these fabric masks will not be used by staff members caring for COVID-19 positive patients; the staff caring for COVID-19 positive patients, however, will utilize medical masks.)

If you have the ability to make masks for SAFE, here is an easy video with instructions: https://youtu.be/9tBg0Os5FWQ

You may mail fabric mask donations to The SAFE Alliance, PO Box 19454, Austin, TX, 78760. Or if you are able to do so safely you can take masks to SAFE’s Resource Center at 1515 Grove Blvd, Austin, TX, 78741 Monday through Friday, 8am-4pm. Masks should be made in a non-smoking environment and should be laundered before mailing. All donations are gratefully accepted, but please consider sending a minimum of 10 at a time to save on postage and laundry loads. Thank you!!

Nuestras puertas están abiertas.

En respuesta a la propagación del nuevo coronavirus (COVID-19), SAFE continuará nuestras operaciones esenciales. También mantendremos la mayoría de los otros servicios de apoyo, mientras seguimos las pautas de salud.

En SAFE, nos preocupamos profundamente por la salud y la seguridad de nuestros clientes y nuestro personal. Estamos dedicados a brindar servicios a nuestros clientes incluso ante una crisis. Somos muy conscientes de que el distanciamiento social y otras precauciones de salud hacen que nuestros servicios de apoyo imprescindibles sean mucho más difíciles. Pero ahora estamos trabajando para encontrar formas creativas de continuar apoyando a nuestra increíble comunidad de sobrevivientes de la manera más segura posible.

Por ahora, estamos limitando extremadamente a los voluntarios y posponiendo todos los eventos y visitas. Si tiene preguntas sobre su horario de voluntario o el próximo evento, comuníquese con su representante del personal SAFE.

Por precaución, estos cierres y operaciones modificadas permanecerán vigentes hasta nuevo aviso. Otros programas pueden ser limitados o cancelados para ayudar a mantener a clientes, personal, voluntarios y simpatizantes seguros en respuesta al Nuevo Coronavirus (COVID-19).

Le recomendamos que vuelva a esta página para obtener actualizaciones periódicas.

Y si necesita nuestra ayuda o cree que es un sobreviviente de violencia o abuso, comuníquese con nuestra SAFEline por teléfono al 512.267.SAFE (7233), por mensaje de texto al 737.888.SAFE (7233), o por chat en safeaustin.org/charla.